FBMA Mobile Application Privacy Policy
Last Updated: 7 October 2026
Fatima Bint Mubarak Ladies Sports Academy (“FBMA”, “we”, “our”, or “us”) respects the privacy of users of the FBMA mobile application. This Privacy Policy explains how information is collected, used, shared, protected, and retained when you use the FBMA mobile application and related services.
1. Information We Collect
When you use the FBMA mobile application, we may collect information necessary to provide our services, including:
- Name and contact information, such as email address and mobile number.
- Account and profile information.
- Information provided during registration.
- Facility booking and reservation information.
- Transaction and payment-related information.
- App usage and technical information necessary for security, troubleshooting, and service improvement.
- Information you voluntarily provide when contacting FBMA.
2. How We Use Your Information
We may use the information collected through the application to:
- Create and manage your FBMA account.
- Process facility bookings and reservations.
- Provide requested services.
- Process and confirm transactions.
- Send booking, account, and service-related notifications.
- Provide customer support.
- Maintain the security and reliability of the application.
- Improve the application and FBMA digital services.
- Comply with applicable legal and regulatory requirements.
3. Payments
Payments made through the FBMA application may be processed using authorized payment service providers.
FBMA does not store full payment-card information within the mobile application. Payment information is processed according to the security and privacy requirements of the relevant payment provider.
4. Sharing of Information
FBMA does not sell users' personal information.
Information may be shared only where necessary with service providers that support the operation of the application, such as hosting, payment processing, technical support, and other service providers required to deliver FBMA services.
Information may also be disclosed when required by applicable law or a competent authority.
5. Data Security
FBMA applies appropriate administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
6. Data Retention
Personal information is retained only for as long as necessary to provide FBMA services and meet operational, legal, financial, security, and regulatory requirements.
Some transaction or financial records may need to be retained after an account is deleted where required by applicable laws or legitimate record-keeping obligations.
7. Account Deletion
Users may request deletion of their FBMA mobile application account and associated personal information.
Account deletion instructions are available at:
https://fbma.org.ae/en/delete-account/
After verifying the request, FBMA will process the deletion in accordance with applicable requirements. Certain records may be retained where required for legal, financial, security, fraud-prevention, or regulatory purposes.
8. Your Rights
Users may contact FBMA to request access to, correction of, or deletion of personal information associated with their account, subject to applicable legal requirements.
9. Changes to This Privacy Policy
FBMA may update this Privacy Policy from time to time. Any updated version will be published on this page with the latest revision date.
10. Contact Us
For privacy-related questions or requests, please contact:
Fatima Bint Mubarak Ladies Sports Academy (FBMA)
Abu Dhabi, United Arab Emirates
Email: info@fbma.org.ae
Website: https://fbma.org.ae